(Current version is: 16.4, released 2019-October-10)
||Support and Documentation
DFSee menusystem and related help text
Compiled from the actual DFSee applications menu-system and help-pages,
there is a separate chapter for each of the pull-down menus.
The DFSee menu documentation is a
complete reference to every menu-item in the DFSee menu, both BASIC and EXPERT,
including the help-screens for every item as well as over a thousand
screen-shots documenting the flow of many DFSee functions and showing many of the dialogs.
Browsing through this reference is probably the fastest and safest
way to learn about the capabilities of the DFSee program.
DFSee instructional and showcase videos
The DFSee instructional and showcase videos
is a collection of short videos showing several DFSee program features.
DFSee and TxWin presentations
Presentations in PDF format
on DFSee and TxWin functionality, inner working and scripting
Support for DFSee is limited to the latest versions only (15.x and 16.x).
If you have issues with older versions, please upgrade to the latest version
first, before getting support on the issue.
Almost all support issues require some information to be collected.
The best and easiest way to do that is use one or more of the
standard analysis procedures that come with DFSee:
- DFSFAST Menu: 'Scripts - Fast Analyse disks (support)' : For disk/partition level issues on EXISTING partitions
- DFSDISK Menu: 'Scripts - Full Analyse disks (support)' : For disk level issues with possible missing partitions
- DFSCHK Menu: 'Scripts - Analyse filesystems (CHECK)' : For filesystem level issues on one or more partitions
In all cases, a description on the actual PROBLEM, and on what you remember
from what the system/partitions looked like (sizes, partition-types and so on),
will also help with a quick and successfull analysis.
Registration will give you access to
and some assistance on using the program. However, all such support is on a
best effort basis, normally with an email response within a few days.
Normal email support is FREE for registred users (to be :-)
but is limited to answering usage questions and simple assistance.
More involved assistance, like processing analysis results, and creating recovery scripts is NOT free.
Depending on the complexity of the recovery, you need to get one or more
'Support Units'. When applicable, you will be informed by DFSee support
about the need to buy support units.
(Get one or more
DFSee support Units. Each unit is € 25)
You can also use the DFSee forum, on Yahoo.
Intended as a meeting and discussion place for all issues regarding DFSee.
DFSee is in no way an 'easy to use' program, however there is lots of material available
that helps even the casual user with most tasks to be performed.
In general people look for two very different kinds of help when using the program:
- HOWTO, as in: How do I do this ?
Where the this is some high level description of a user problem
This is hard to catch in built-in help systems or systematic program descriptions since
it starts in the problem rather than the solution domain,
and is often expressed in terms that do not relate directly to DFSee functionality.
It is addressed for DFSee to some extent by providing a summary of HOWTO
chapters and by directing users to on-line fora and the public
DFSee support forum at Yahoo.
And as a last resort you can always call in private help of
DFSee support through email, but be aware that that
could take some time to get answers.
- HELP, as in: What does this DO ?
Where the this is some DFSee menu item of command
This is much easier to answer in a systematic way than the HOW
kind of questions, and several mechanisms for DFSee exist:
- For menu items (and most other selection lists), there is a full line of description
at the bottom of the screen, so you get a little more info than just the item text alone.
Be sure to use this info! For lists of disks, partition or files, it will have additional
information like (file/partition) sizes and type, that does not fit in the list display itself.
- There is a Help top level menu that lists several useful things like
commandline switches, sector and partition types, scripting keywords and variables,
keyboard usage for several areas in DFsee
as well as providing some high level help on the user interface and about DFSee.
- For al menu-items, but also for most dialogs or even fields or buttons in a dialog,
there is context sensitive help that can be called with the <F1> key.
This will pop-up a helptext dialog screen with a brief multi-line description on the topic.
Pressing <F1> again often provides a higher level help on the same topic,
and using it a third time will give some help on the (TxWin) user interface itself, with
information on shortcut and navigation keys, mouse usage and so on.
- The help information on menu items has also been made available on the DFSee website
with chapters for each main-menu item
- There are several plain ASCII text file describing several aspects of using DFSee,
and containing command references for each of the 'Mode=xxx' operational modes.
These 'dfs*.txt' files are contained in the binary distributions,
but can also be viewed online here (see above).
- There are some presentations on DFSee itself, and on the subject of partitioning
and filesystems that give some good background information on these topics (see below).
Several important DFSee procedures and topics explained in
in HOWTO chapters or a single
The DFSee release HISTORY
shows new features and solved issues for almost all past releases.
Some external DFSee reviews and awards
(Support and Documentation page)
Created by Jan van Wijk: May 2005, last update: 2019-July-22